Our goal is to offer you affordable shipping options, no matter where you live. We cover your shipping costs so when you purchase from Willows Vue, shipping is always FREE on your entire order.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our China-based warehouse for dispatch within 24 hours after the order is placed. Our warehouse team process the orders, which takes an additional 2–7 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery can take 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
Once your order has been despatched, we will send you an email containing your tracking number. Please head to our Track your order page and use this number to receive updates on your parcel delivery.
|Location Estimated Shipping Time|
|United States 15-25 business days
Canada, Europe 20-40 business days
Australia, New Zealand 20-45 business days
Mexico, Central America, South America 20-60 business days